Shipping policy

We offer standard shipping throughout Australia using Australia Post.

Processing Times

Our garments are custom printed at our Sydney premises. Orders are normally processed and ready for shipping within 2 business days.

During particularly busy periods, processing may take a little longer. We will contact you if there is likely to be a significant delay with your order.

Delivery Times

Once your order has been shipped, standard delivery within Australia typically takes approximately 2–5 business days, depending on your location.

Delivery times are estimates and may vary due to your location, Australia Post delivery schedules, public holidays, severe weather or other circumstances outside our control.

Shipping Costs

Standard shipping is free within Australia.

Tracking Your Order

Once your order has been packed and shipped, you will receive a shipping notification containing your Australia Post tracking details.

Please allow some time for tracking information to become available after your parcel has been lodged.

Authority to Leave & Signature Required

Unless you request Signature Required in your order notes, your parcel may be left in a safe place at the delivery address where permitted by Australia Post.

If you would prefer your parcel not to be left unattended, please enter Signature Required in the order notes when placing your order.

Lost or Missing Parcels

If your parcel has not arrived within the expected delivery timeframe, please check your Australia Post tracking information first.

If the tracking information indicates that your parcel has not been delivered or appears to be lost in transit, please contact us and we will assist with investigating the delivery with Australia Post.

If Australia Post confirms that a parcel was delivered or left at the nominated delivery address under an authority to leave, BM Tees cannot generally accept responsibility for theft or loss occurring after delivery.

Damaged or Incorrect Orders

If your order arrives damaged, or you receive an item that you did not order, please contact us as soon as possible.

Please provide your order number, a description of the problem and, where applicable, photographs showing the damage or incorrect item. We will review the issue and arrange an appropriate replacement or other remedy.

For further information about faulty, damaged or incorrect items, please refer to our Returns & Refund Policy.

International Shipping

At this time, BM Tees only ships within Australia and we are unable to offer international shipping.

Contact Us

If you have any questions about shipping or delivery, please contact BM Tees through our contact page.